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WhatsApp API automationbuilt to convert

Get WhatsApp API access, chat using our multi-agent Inbox and build automations that integrate with your existing tools (like your CRM).

Hilos - The full stack for WhatsApp - API + inbox + automations | Product Hunt
Backed byYC
Build amazing conversations that take full advantage of everything the WhatsApp API has to offer.

Automations built to convert - on the WhatsApp API.

With Hilos and the WhatsApp API you can build amazing experiences from manual messages to automated conversations. And since it's WhatsApp-first from the start, your messages and conversations will feel right at home with your customers.

monthly active users
2 bn
open rate in 5 minutes
80%
spent daily on WA, on average
38 min

What our customers build with Hilos

Take advantage of WhatsApp's 80% open rate and build customer experiences that convert.

Profile your leads with WhatsApp, asking all the questions needed to decide how relevant a lead is.

Lead profiling

Ask the user all the questions you need to profile your leads before they reach your CRM and send them to the right sales rep.
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Automate your billing reminders in WhatsApp, and make it easy for them to pay by sending them payment links directly to their phone.

Payment reminders

Skip the friction, automate your billing with payment reminders and payment links directly in WhatsApp.
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Notify your customers when an event happens in your platform, remind them of an upcoming event, etc.

Intelligent notifications

Notify customers when significant actions happen and let them take followup steps like rescheduling or canceling appointments.
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Easily run customer satisfaction surveys with your users, and get the data cleaned and validated so you can take informed decisions.

Measure Customer Satisfaction

Get the right feedback from your customers asking personalized questions. Get it as a CSV or send it to your CRM.
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The full stack for the WhatsApp API.

Hilos includes a world-class inbox and tools to automate your messaging, from flows to broadcasts messages.

Automated message Flows

More than a bot.

Build flows to automate tasks like notifying customers and capturing data (think forms!). Excellent for profiling leads, rescheduling appointments, answering frequest questions, sending reminders, requesting feedback, etc.

Integrate with your existing systems.

Automatically get the data from a message flow back into your system using our API and webhooks. Connect it to any platform using Zapier or another automation tool.

Scale your team.

Easily handle more customers with the same team by automating the 80% of repetitive tasks that your business faces. Solve issues without human intervention and when that doesn't cut it, have the right person answer.

With Flows you can build automated conversation flows so your users can do common tasks in your platform/app without leaving WhatsApp, all without being a tech expert or writing code.

WhatsApp Web built for business.

World-class inbox.

Everything you'd expect from a team-oriented inbox: assign team members to conversations, add tags and notes to keep track, and save and use quick replies.

WhatsApp-first.

Easily open outbound conversations using templates, and keep track of conversation windows automatically. You can use everything WhatsApp offers: messages with buttons, lists, media and more.

Automation-ready.

Interact seamelessly between messages sent by automations vs manually sent. Start an automated message flow any time straight from your Inbox.

Hilos comes with a world-class multi-agent Inbox to handle manually replying to your customers' messages, with all you'd expect from WhatsApp Web, but built for business.

Broadcast messages

Think newsletters, but for WhatsApp.

Want to announce a new product? Maybe offer a discount on a service your customer hasn't tried yet? As easy as uploading a .csv with your contacts.

Personalize your messages

Use variables to add a personalized touch: names, links, personalized, promotional codes, you name it.

Advanced analytics.

Get detailed analytics for each broadcast: messages sent, delivered, and read.

Build WhatsApp campaigns with Broadcasts: send one-off messages to multiple WhatsApp numbers, quick and easy.

Integrate WhatsApp with your business.

Api Whatsapp

Connect the tools you already use with Zapier.

We've built a dedicated app in Zapier to connect Hilos with all your tools. Now you can manage your contact, message and flow automation data without code in a few minutes.

Setup your triggers, define the actions you want your automation to take and you’re ready to go!

4,000+

Apps in your hands

100k+

Companies using Zapier

Supported WhatsApp API providers

Whether you already have a provider or you're looking to get started, we got you.

Twilio provides the whole communications stack, from voice, IVR, text messages, WA and more. If you're already using Twilio, it's easy and quick to get started with WhatsApp.

They provide the whole communications stack, from voice, IVR, text messages, WA and more. If you're already using Twilio, it's easy and quick to get started with WhatsApp.

360Dialog provides direct access to the WhatsApp Business API with your phone number, and you can use all the features of the WhatsApp Business API (like interactive messages, locations, etc) from the start.

They provide direct access to the WhatsApp Business API with your phone number, and you can use all the features of the WhatsApp Business API (like interactive messages, locations, etc) from the start.

Getting started is easy.

With Hilos you can start testing while your number and profile are approved by WhatsApp. No more waiting weeks to get started.

Starting from $95/mo.

Whether you're getting started or ramping up, we have a plan for you.

Launch plan 🚀

The best plan to get started.

Get full access to all of our tools from the start, and scale as you grow with extra inbox seats or if you want more automations, a custom quote.

  • Your first 1000 WhatsApp conversations are free

  • Assistance with getting API access

  • 2 inbox seats

  • 1000 Monthly Active Customers for automated messaging**

  • Unlimited messages per contact

  • Unlimited automated flows and steps

  • Unlimited broadcasts

  • Full API and webhooks for integrating Hilos

  • Connect all your apps with our Zapier integration

**A Monthly Active Customer (MAC) is any WhatsApp number that sends or receives a message through an automated flow in a given month.
WhatsApp API usage fees through Twilio or 360Dialog is not included.

Start yourWhatsApp journey today.