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Install Hilos on Android + Chrome

Hilos is built as a web app, which means that you can install it on your Android device in a couple of easy steps.

On Android you can use Hilos fully, including push notifications on new messages and when you're assigned a conversation.

To do so, make sure you have Google Chrome updated to the latest version before following the next steps:

Installation

  1. First, open https://app.hilos.io on Google Chrome.
  1. Then, in the 3 vertical dots at the right of the URL bar, select "Install Application"
  1. You'll get a confirmation pop-up, select "Install" to continue.
  1. Once it's done, you'll see a notification confirming Hilos was successfully installed.
  1. You'll now be able to find Hilos in your Home Screen.

Activate notifications

On Android you can enable native push notifications to know when you get a new message or when you're assigned to a new conversation. To do so, follow these steps:

  1. First, open your installed Hilos app. When you open it and when you login, you'll get a pop-up notification asking for permissions to send you notifications.
  1. If you didn't give it permissions, or the pop-up didn't show, you can click on the 🔒 lock to the left of the URL bar to open the permissions pop-up for Hilos:
  1. In there you'll be able to see what Chrome is doing in terms of notifications: if you haven't given permissions to show them, you'll likely see something like the following:
  1. Tap on the "Notifications" section to approve notifications. You might need to click on the "Reset permissions" button and confirm it.
  1. All set! Now you should have notifications working on your Android device.