Now that you've successfully set up your account and connected your number to Hilos, it's time to dive into the exciting world of messaging. In this article, we'll walk you through the simple process of sending your first message on the platform.
Step 1: Create or Choose a Template Navigate to the Templates section at https://app.hilos.io/template. You can create a custom template for starting conversations or opt for the initial templates provided by Facebook. Design your templates with an engaging and creative flair that represents your brand.
Step 2: Start a Conversation in the Inbox Now it's time to head to the Inbox at https://app.hilos.io/inbox. This is where you'll start your quick conversation with your contact. Click the "+" button on the top right of the inbox conversation list to open a new conversation. A sidebar will appear, allowing you to search for your contact or enter the phone number you'd like to message.
Step 3: Select a Template to Open the Conversation With the conversation open, click the "select a template to open the conversation" button at the bottom of the screen. Choose either a prefilled template or one of the default templates provided by Facebook. If the template contains variables, you'll be prompted to fill in the variable values.
Step 4: Wait for a Reply and Engage in a 24-Hour Conversation Window Once the template has been sent, patiently wait for your contact to reply. Upon receiving their response, a 24-hour conversation window will open, allowing you to send messages through the inbox just like you would on WhatsApp Web.
Congratulations! You've successfully sent your first message on Hilos. You're now ready to explore new ways to connect with your audience, build stronger customer relationships, and drive your business forward. Happy messaging!